Industries
Software for clinics and medical practices
In short
This is where our experience runs deepest: we built and operate the on-call scheduling system for a hospital department, with a coverage rules engine, fair distribution across professionals and official reports. What used to take a full day there now takes minutes.
The on-call scheduling problem
Building the roster for a health service is probably the hardest case we solve, because the constraints are hard and simultaneous.
- Non-negotiable minimum coverage. There must always be a set number of professionals, and of the right profiles.
- Post-duty rest. After an active shift the rest period has to be respected, which constrains the following days.
- Fair and measurable distribution. Nobody can end up with all the heavy shifts, and you have to be able to prove it with numbers.
- Leave breaks the month. An approved leave frees coverage that has to be reassigned without breaking anything else.
This is exactly the problem we solved in production, with real business rules and an assistant that understands the current state of the department.
What a smaller practice needs
Not every practice needs a full on-call engine. In smaller structures, the weight usually sits elsewhere:
- Professional scheduling, when several share the same consulting rooms and overlaps have to be avoided.
- Attendance tracking for admin and nursing staff.
- Licence and permit expiry dates, which in healthcare are critical.
The solution
What we automate in healthcare
Frequently asked questions
Frequently asked questions
Have you worked with healthcare institutions?
Yes. We built and operate the on-call, leave and hours system for a hospital anaesthesiology department, with minimum coverage rules, fortnightly distribution and a maximum workload variance between professionals.
Does the system respect mandatory rest after a shift?
Yes, and it is one of the engine's core rules. A roster that assigns work inside the mandatory rest window is flagged as invalid before it can be published.
Can fair distribution be demonstrated?
Yes, and it is usually what most reduces internal friction. The system shows, with numbers, how many shifts of each type each professional was assigned in the period.
Is it useful for a practice with three professionals?
Yes, though there the value usually sits more in avoiding room overlaps and in attendance tracking than in the full on-call engine. On the first call we look at what fits and what does not.